4 months ago
We were looking for a small, well constructed and North American made spa for our yard and found just that at Factory Hot Tubs in the form of the Azalea two person model. It feels like a much larger tub and is super easy to clean and …More
Response from the owner4 months ago

Thanks Rick I am really happy you guys are enjoying it. Let us know if you need anything.

David Adams

4 months ago
I was shopping for my first spa hot tub. They packaged and price their tubs that make it simple for you to choose. Sales offer lots of practical advice and gives you opinions and help you decide specially for long term purchases such as …More
Response from the owner4 months ago

Thank you, David, I’m glad the new wifi module is working now. All the best Zana

Marijana Hopkinson

7 months ago
Loved our 14ft swim spa! Our kids enjoy it all the time.
Very nice quality and the delivery was smooth too.
The staff at Factory HT were extremely friendly and professional – can’t say enough wonderful things about the overall experience.
Response from the owner7 months ago

Thank you Marijana + Ray We really appreciate it. We are happy the family is enjoying it. Swimming in the winter is going to be amazing.

Nicole Charlebois

6 months ago
I’ve had a hot tub in the past and had nothing but problems with it. I took my chance and came to Factory Hot Tubs in Oakville. I purchased the Island collection hot tub four years ago and have loved it ever since. It’s been a dream. All …More

M K

4 months ago
Zana is TopNotch. We bought a hot-tub this summer from Factory Hot Tubs in Oakville. All went well, until one day we had a problem. Zana gave us the greatest customer service one could imagine. He replied to my email quickly, called me to …More

R J Clegg

9 months ago
I bought my tub 2 years ago. The tub has been excellent. The service that I get every time I go back has always been great. No issues with the tub at all everything has worked the same as when I bought it. I will definitely be back to buy another one when its time.

Pete

8 months ago
Great people! Excellent service if needed. my Hot Tub
is over 6 years old, well used, no issues yet. 5 Star’s.

Kamal Jeet Singh

8 months ago
“I have bought excellent products from Factory Hot Tubs. And the services are excellent and professionally. If you are looking for spas then FHT will be the best option for you. Thanks”

Allen hepsy

7 months ago
Best purchase I have ever made. Anything I need is just a phone call away.

Dave Mesce

a year ago
I came by looking for an inexpensive hot tub and was very impressed by a refurbished model. I was very happy with the service and I’m thrilled with the tub. I’m really glad I purchased my hot from there. I pop in often to buy products and ask for some very helpful advice. I would definitely recommend it to a friend.
Response from the owner11 months ago

thank you Dave I am happy you are enjoying it

Nikki Guit

7 months ago
We love our Hot Tub as well as the customer service we received and continue to receive at factory hot tub!!
Response from the owner7 months ago

Thanks Nikki. We really appreciate it.

Mike Domotor

7 months ago
I was very happy with the service and knowledge by the staff at Factory Hot Tubs. Thanks for helping me pick the perfect hot tub!
Response from the owner7 months ago

Thank you MIke. We are glad we could help.

Kabooby Master of Illusion

a year ago
5 Stars Isn’t Enough! This Place Is Amazing! Friendly Staff An Awesome Experience! My Parents Had A Tub When I Was Growing Up And I Loved It! So I Had To Get One For Myself. Zana Helped Me Find The Tub That Was Right For Me And I Couldn’t …More

Adam Weir

2 years ago
What a great experience dealing with Factory Hot Tubs! Very knowledgeable staff, and help make my decision easy. They set me up with a great tub with very little maintenance. Any questions that I had they were always available to answer …More
Response from the owner2 years ago

Thank you Adam. Its always nice to see you. Baeumler crew all the way.

Melanie Evans

2 years ago
My husband and I love hot tubs, one of our favourite parts about going away on vacation is resting and relaxing in the hot tubs. We were both so excited when we decided to get one as a 5 year anniversary treat to ourselves. After many …More

Cyber Wannan

11 months ago
Longest lasting tub I’ve ever owned. Great service.
Response from the owner11 months ago
Thank you Alex. it was 2009 when you had your delivery. Feels like yesterday. Always great to see you. …More

Sheryl Roberts

2 years ago
This is definitely the place to buy a hot tub! They made sure I got a top quality, therapeutic tub, within my budget. I’m a first-time tub owner, and was tentative about the whole thing. Zana and his team were stellar! They coached me …More

The man the myth the Legand

a year ago
Very friendly staff and knowledgeable about spas chemical maintenance. They have a good selection of spas. I looked at arctic and jacuzzi spas and for the values these spas are top knotch. I have had my tub for a few years now and use it …More

Jeannine Weddell

a year ago
We’ve been dealing with this company since we purchased or hot tub from them two years ago. Great service and only a phone call away when we had questions. Will definitely vome here again when we buy our next hot tub.

Howard Morton

a year ago
We love our spa… way better experience than our prior Spa. Great value and the service is terrific from Zana and his team. They are super helpful. I would highly recommend them if you want a great backyard experience

leon Graafland

2 years ago
I have bought my hot tub with these guys six years ago and we never looks back. From day one their product and level of service is outstanding. …More
Response from the owner2 years ago

Leon thank you very much. We always enjoy talking about space exploration. If anyone is interested Leon is an agent that specializes in space travel. Contact him or us and we can get you in touch to book a space flight.

Derek Samchee

2 years ago
The team at Factory Hot Tubs helped me select the best spa for my needs. My family and friends love the tub we chose! We got a fantastic deal compared to all the other places we checked out in the area. The best part of buying our hot tub …More

Gail Evans

2 years ago
After looking around, we finally found a 2 person hot tub at Factory Hot Tubs in Oakville. The price was good and I was impressed by the staff. We took delivery of it ,exactly as planned. As first time hot tub owners, we had a lot of …More

Julie Pelletier

2 years ago
When I bought my house I knew I wanted a hot tub so after some research I decided to buy from Factory Hot Tubs. They helped me pick the perfect tub and delivered and installed it promptly. We even got free fireworks which the kids loved! …More

M C

a year ago
Bought our hottub here 2 years ago and it’s definitely one of the best on the market. Superior quality, heats up extremely fast and maintains heat very well. It advertises 7 people and actually fits 7 people unlike other tubs. Zero complaints, amazing service!

Oleg Gelo

a year ago
We bought our hot tub 2 months ago and enjoy it a lot. Great selection at the store and very friendly and knowledgable staff. Thanks a lot.

Anton Mesic

7 months ago
Great selection ! Love my swim spa!
Response from the owner7 months ago

Thank you Anton. Your set up is beautiful.

NIGHTFLITE MUSIC + ENTERTAINMENT

3 years ago
Great company!!! Right from walking in their front doors, I was greeted by friendly staff and an amazing showroom. My sales person took the time to answer all my questions (which were a lot), and explain in detail how everything works. It …More
Response from the owner3 years ago

Colin you were a joy to deal with. Just remember to invite us to your hot tub party. Thanks again

Michelle Goldson

a year ago
We recently purchased our hot tub and we just love it! The service we received from Zana and his team has been outstanding!! The follow-up has been great and if we have any questions, the team is there to answer them. …More

Mark Squires

a year ago
My wife and I bought a 748L hot tub for Factory Hot Tubs in Oakville. We could be happier and have not regretted it for a single day. It has saved my back after long days working around the house and after an evening of playing hockey. …More

Bill Hallett

a year ago
We bought our artesian hot tub spa back in 2011 and continue to enjoy it every day. Factory Hot Tub has good quality products with excellent customer service with good technical support. They really know how to optimize water treatment for spas. Thanks for all your help!

Melanie Barber

2 years ago
We bought our hot tub from Factory Hot Tubs about 4 years ago, and haven’t regretted it for a moment. The owner, Zana, helped us pick the perfect hot tub for our needs and he and his staff have been so helpful and responsive any time we …More

Melissa Tom

a year ago
We have been enjoying our Factory hot tub for 5 years. Zana provides personalized attention each time we come in for supplies or with questions and his passion for his business always shines through. Our experience at Factory Hot Tubs has been awesome!

Vinh Ta

7 months ago
I still enjoying my spa.

Chris Schembri

a year ago
These guys are the best. Got a great deal on my tub and they’re super knowledgeable and helpful. Bought my tub almost 3 years ago and they still remember me by name.

Mark Saccucci

2 years ago
I purchased my first spa from Factory Hot Tubs about 4 years ago. at that time they took the time to educate me on what I was buying and made sure that I was happy. this level of service was also maintained after the sale, to this day. …More

Mark Andersen

a year ago
We bought our Artesian Island spa back in 2013 and still love it!! My wife and I are glad we dealt with them. I would recommend them to anyone interested in getting a spa!!! I think our next one needs to be a swim spa 😉

Claire Hunt

a year ago
So happy with my hot tub…. amazing customer service and prices! I couldn’t be happier… thank you!

Kim Szigeti

2 years ago
We purchased our hot tub two years ago from Zana from Factory Hot Tubs. It has been a pleasure being their customer. Whenever we have had questions, they are very willing to help and are great at communicating over the phone. We have not …More
Response from the owner2 years ago

Kim you always bring joy to Factory Hot Tubs when ever you come in. Thank you for everything.

Cristina Santos-Walkes

a year ago
Great service and knowledgeable staff. Any questions I have is just a phone call or email away..

Daniela Stanescu

3 years ago
We have had the hot tub for more than a year now and we still enjoy it a lot. It is one of the best decisions we have made in terms of investing in our health and well being. …More

Peter Laws

a year ago
I’m new to hot tubs but when I found Factory Hot Tubs they walked me through everything and I love my hot tub! It’s been 2 years now and we are very happy we chose Factory Hot Tubs. Highly recommended

Jennifer Massel

8 months ago
Excellent ongoing advice and service, Trustworthy and helpful.

Andrew Candido

a year ago
Best TUB ever! The service experience was very informative and I referred my family and friends from Mississauga to visit Factory Hot Tubs in Oakville for the best vale on the market.

John Paul Jakub

2 years ago
After an extensive and somewhat exhausting experience shopping for a therapy spa, it was an absolute relief stepping into Factory Hot tubs. Zana the owner and his staff were extremely knowledgeable and helped me find the right spa for my …More

Tanya d

2 years ago
Zana, Jennifer and Daniel worked as an amazing team for us. From the showroom, to the delivery, to the installation of our Artesian Spa they really know their stuff! …More

Jordyn Mackonka

2 years ago

We bought our Artesian spa from Factory Hot Tubs 3 years ago.

I highly recommend both the product and personal service from Zana. My family …More

Response from the owner2 years ago

Jordyn once again thank you.

shirley okawa

a year ago
What a great experience from beginning to end delivery for our first therapy spa. We were educated on all things hot tubs as we have never had one before and never experienced a pushy sales pitch. We love it and are in it just about ever …More

Ray Nielsen

3 years ago
My experience with Factory Hot Tubs was nothing short of amazing. After over a year of enjoyment I am happy to say the tub has provided countless hours of enjoyment and runs just like the day it was installed. …More

Aaron Miller

2 years ago
We did quite a bit of due diligence to find not only the right hot tub but the right store for the service as this was our first time purchasing a hot tub. We chose Factory Hot Tubs after meeting Zana who took the time to review the options …More

Shelley Langlois

2 years ago
Love our hot tub! So nice to be outside when it’s cold. Great people and great service!

Gord Backus

a year ago
The staff and especially Zana at Factory Hot Tubs are more then exceptional. We’ve had our hot tub for a year now and it has been tremendous!!! We bought it for our son who has cerebral palsy and with Zana’s recommendations for which tub to …More

Paula

2 years ago
Our experience with Factory Hot Tubs was amazing. Thank you so much for taking the time to listen to what we needed for me and my family. Our Island Spa is now installed and we LOVE IT!!!
Many thanks again

Suzanne Stock

2 years ago
Great store and great service. Zana gave us all of the information we could ever need regarding the hot tub choices, benefits, pricing and care required. I’ve called a few times with some questions and I always get great help from whoever answers the phone. Highly reccommend them.

jonathan raposo

2 years ago
I’ve had my hot tub for about six months an i love it i use it everyday i find it really relaxing an helpful with my bad back. i think the costumer service is great the staff is really helpful with any questions I’ve had i highly recommend to buy your hot tub from factory hot tubs 🙂

Cristina Martins

a year ago
We bought our hot tub from Factory Hot Tubs 2 years ago, and haven’t regretted it for a moment. Zana, and his staff are very knowledgeable and friendly.

Flavio Gonzaga

a year ago
I love my swim spa I bought from them 2 years ago. Running like a charm.

Nely Amaral

2 years ago
We needed an emergency repair for the holidays, Factory Hot Tub came through immediately.We needed a new heater and quick service. Thanks again for your great work! Joe and Nely

Josh Levin

5 years ago
If you are serious about purchasing a spa, then do yourself a favor and go see factory hot tubs. After shopping around and wet testing, I realized fast that factory hot tubs was the place I was purchasing my spa from. Its has now been 9 …More

John Kieft

a year ago
We bought our spa 4 years ago zana was a great help after looking at all the spas out there we picked the grand caymen ive suffered from arthritis for years and this spa makes my life less painfull we use our spa everyday and when it comes …More

tyler leatherland

a year ago
Top Notch Work! Super Friendly! Superior price! Zana goes above and beyond!!!

franz nagata

a year ago
staff was so informative and helpful amazing experience. Thank you so much you guys are amazing!

Brett L

2 years ago
I have never had the level of customer service like I have had at Factory Hot Tubs. I Have been to several other Hot Tub stores in and around the area. All of them tried to up sell me on all these products I so called “needed”. Zana who I …More
Response from the owner2 years ago

Thank you Brett. We appreciate it.

Darcy Butler

2 years ago
Bought my spa from Zana at Factory Hot Tubs in the spring and I absolutely love it! During the spring and summer nights it was great but now truly amazing in the cool winter nights. Great knowledge, delivery and service. AAAA++++

Juan Carlos

3 years ago
My husband and I did a lot of research and visited a lot of different hot tub vendors before coming to Factory Hot Tubs. When we got there our search was over. They answered all our questions and what they offered was far surpassed any of …More

Mario Ariganello

a year ago
Wow I love my hot tub. Super efficient Thank you Factory Hot tubs.

Keith Woudstra

2 years ago
I purchased my Artesian Spa from Factory Hot Tubs in September 2015. The purchase of a hot tub is a significant investment. An investment you want to get right the first time. …More
Response from the owner2 years ago

Keith thank you. Let me know if you need anything.

Justyna Wallace

2 years ago
Zana and his team were fantastic at educating us on the latest & greatest freshwater spa systems and features; also provided impressively prompt aftercare. I love my hydrotherapy Southseas spa so much I’d even recommend it to any of our AndyPlumbing clients seeking serious relaxation!!

Vince Havard

a year ago
I highly recommend this place if you are serious about getting the best. I wouldn’t go anywhere else.

Shig B

2 years ago
Talk with Zana and you wont regret going here if you are in the market for a spa. Extremely knowledgeable, he helped me pick out the right spa for my backyard reno. They also worked with me to time the delivery of the spa so it was ready …More
Response from the owner2 years ago

Its always a pleasure to speak with you. Thank you.

Jozef Tomcak

2 years ago
In August me and my wife Barbara decide to buy Hot Tub. We went to different places but sales rep. just won’t to sale anything we ask or looks on. In Hot Tub Factory we meet Zana. He explained and compare all different factory products for …More

Nabs S

2 years ago
After seeing so many models at a home show we stopped by Factory Hot Tub to check them out. Met with Zana, he is extreemly knowledgeable helpful and easy to deal with. We were looking for a swim spa and a hot tub for our balcony. we end …More

John Machado

4 years ago
This place has a great selection of hot tubs and the will educate you on what your needs are. Service is great and they work with you to get the job done right the first time even if you need a deck built around the tub to accommodate the installation. I love my hot tub!!!
Response from the owner3 years ago

John its was a pleasure installing your spa. The deck looks amazing. Thanks for the pictures. See you soon

Darren Ramlakhan

2 years ago
Bought my tub from Zana after visiting a few other places. My wife and I immediately felt comfortable and had a great experience and would recommend factory hot tub to anyone looking for a spa.
Response from the owner2 years ago

Darren thank you for the kind words. Let me know when the next party is.

CJ List

2 years ago
Our first thought was they were “slick salespeople”, but the more we got talking with them and the owner Zana, we realized that you can be slick, knowledgeable, decent, honest and good value all at the same time. Zana helped us with every …More
Response from the owner2 years ago

You guys are awesome. I’m glad your new home is finally complete and you are enjoying the spa. I cant wait to see the pictures.

klievers

3 years ago
I bought my hot tub about 2 years ago and I could not be happier!
Great service, great product and the salesmen were absolute gentlemen! …
More

Romy Riley

2 years ago
Love our Hot tub. Service is quick and professional. I highly recommend them.

Bruce Mann

2 years ago
Zana, who is the store manger and owner, is without question the subject matter expert when it comes to the hot tub industry. We thought we had done extensive research on various manufacturers, learning about their products, visiting a …More

Mary-Ann Cafuta

3 years ago
Excellent, friendly service and extremely knowledgeable of hot tubs. But best of all they are passionate and take pride in their product. I can’t say that about the competition. Thanks guys, you’re #1!

gabi gur

a year ago
Best service, best quality, thank you guys @factory hot tubs

Steve Rogala

2 years ago
I was not thinking about getting a hot tub at all. My wife, on the other hand, had a different idea. Soooo we started the long process of researching and shopping. Let me save you some time. Just talk to the guys at factory hot tubs. Zana …More

Myles Farmer

2 years ago

Great experience from start to finish. We bought two tubs off of them and it was everything they promised.

 

Response from the owner2 years ago

Myles thank you very much. You guys must have the coolest set up on the penthouse balcony. I’m glad everything worked out for you guys.

lesley invidiata

3 years ago
Factory hot tubs we are totally happy with our therapeutic hot tub. We were never hot tub people until we experienced the pleasure of this amazing hot tub. The service from Zana and his crew was very good …More

Meg Girardi

a year ago
We’re enjoying our spa a lot. The best

Amin Dewji

4 years ago
I recently moved into the area, and we were looking for a great place to find a Spa Tub.
Purchased my first EVER spa from this location, the service, attention to my …
More

Neetin Sareen

2 years ago
Was the best service I received after going to many other hot tub store got the best deal here. Thx guys

Leon Grant

a year ago
Have been researching for a while…great customer service when visiting the showroom!

Alexandru Bejinariu

4 years ago
Thank you for your exceptional service! We love our new Jet Tub with the build in Media Unit! I will recommend you to all my friends and relatives!
Response from the owner3 years ago

Alex congrats on the new home purchase. The hot tub fit perfectly. Thanks for the pictures you sent.

Tyson Johnson

3 years ago
Zana and the team at Factory Hot Tubs are amazing! I have recommended Zana to 3 of my closest friends and they are all now happy customers! The level of customer service and product knowledge that Zana provided when I first went looking …More

Nathan Rowley

7 months ago
Good work

Richard LeBlanc

2 years ago
My wife and I had a great experience with Factory Hot tubs! Would definitely recommend!

Reza Torabi

3 years ago
After literally spending 4 weeks calling everyone on KIJIJI, Craiglist and Googling hot tub places in my area I somehow stumbled upon Factory Hot Tubs so I decided to head over on the weekend, the rep Justin was nothing short of phenomenal …More

Shaun Simmons

3 years ago
I bought a hot tub several months ago and I am loving it every day I can. The stress leaves my body. But the really great thing is that the folks at Factory Hot tubs were fantastic. Zana Yassen and Justin Briffa were easily the most …More

Ryan McCulloch

3 years ago
My family loves the spa and the service! Outstanding knowledge and will continue to do business. Thanks
Response from the owner3 years ago

Ryan i am very happy you guys are enjoying the spa. Thank you for your business

George M

3 years ago
Friendly knowledgeable staff and competitive prices! Keep up the good work guys!!!

Michelle Koidis

3 years ago
My husband and I couldn’t be happier with your new hot tub that we bought from “Factory Hot Tubs” in Oakville!!! We bought the “Antigua” model and it’s insane!! The beautiful lights, the extremely powerful jets and every other aspect of it …More

Sonal Sharma

a year ago
Great Service and Amazing Job Getting it to my place and installed…

Josh Koens

4 years ago
Excellent selection of spas super friendly and knowledgable staff. I would recommend them to any one I know looking for a new spa.

Luisa Cabral

4 years ago
factory hot tubs was my choice for hot tubs customer service is #1 I will recommend anyone to go to factory hot tubs you wont regret it

Wendy Chambers

a year ago
Thank you for your excellent service and advice!

Shane Salamat

a year ago
I have had the best experience here.

Nelson Campana

a year ago
These guys are amazing to deal with!

Meghan Victoria

a year ago
Love it

Madison Timleck

a year ago
Best customer service ! 🙂

Kevin Shields

4 years ago
My parents LOVE their spa!!!

Serge Koshelev

a year ago
I love it!!!!!

Susan Sheridan

a year ago
Triple AAA

A Google User

5 years ago
I want to give credit where its due. I was blown away with the product knowledge these guys have. If you are like me, then you like to shop around. So I took about 6 months to look at numerous locations. I spent a lot of time and energy …More

A Google User

6 years ago
I purchased a used spa from a friend and factory hot tubs were the only company willing to help crane my tub to my high rise condo terrace. Their service department also replaced one of the faulty pumps at cost just to help me out. When the …More

A Google User

6 years ago
Bought my spa from this place back in 08 and love every moment of it. My sleep has dramatically improved. Give this place a shot. You will be glad you did. I received more than twice the spa for even less money than all the other places that quoted me.

Hey Zana and Justin,
I had been a Softub owner for over a decade. So when I decided to move up to a “real tub”, I wanted to get the best quality, experience, warranty and value possible within a reasonable budget. It also needed to be safe and energy-efficient for our cold Canadian winters. I did my homework, searched the internet high and low, compared specs and shopped around. I wet-tested several models and was immediately impressed by the Artesian Spas Island line’s incredible jet strength, seat variety/comfort, style and solid warranty. I wanted the best, but didn’t have the $15-20K that JACUZZI® was asking for. I figured the Artesian Antigua was out of my range two seconds after I melted in the amazing lounger seat with the waterfall at my feet. To my surprise, with Factory Hot Tubs, I got it all. Zana gave me an incredible price, speedy delivery and even showed up himself on a snowy day to help get my Antigua safely down into my backyard and installed. I’ve been thoroughly enjoying my tub every day since I got it a month ago. It’s the envy of all of my friends, my kids love it, and even my wife–who previously thought my Softub was an “oversized petri dish”–joins me for several soaks a week. This was a huge (and unexpected) bonus.

Thank you Zana & Justin!
Cary
Toronto, ON

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Dear Factory Hot Tubs,
After months of research and comparisons, we purchased an Artesian Spa from Factory Hot Tub and have absolutely no regrets. We use our hot tub several times a week, and enjoy not only the hydrotherapy benefits, but the opportunity to relax and decompress at the end of a day. We especially love the times we entertain and end up still in the hot tub at 5:00 in the morning!! We find maintenance to be easy and straightforward, helped by the useful guide provided by Zana and Justin (who ALWAYS remember our names!). They have provided us with excellent service, even returning calls on a long weekend. While we have had no issues with the tub, we find their knowledge and expertise to be invaluable when we have a question regarding maintenance or set up. Having owned the spa for almost two years, and used it through all four seasons, we wholeheartedly believe that this purchase was one of the smartest decisions we ever made. We unreservedly recommend Factory Hot Tubs to anyone looking to purchase a hot tub – a superior product backed by outstanding customer service.

Peter and Melanie Barber
Oakville, ON

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Hey guys,
My husband and I have been looking for a hot tub for the last couple of months and after researching the different brands we decided to look into Factory Hot Tubs. The first thing I can say is we received exceptional service as soon as we walked in the door by Justin. Justin treated us like friends and answered all our questions and showed us the different areas of the hot tubs. We never felt rushed once even though we were ‘those guys’ that came in right before closing. We purchased a spa and Justin promised top notch customer service and he wasn’t lying! Our hot tub gets used almost every night and I’m so glad we made the purchase.

Ryan & Rachel McKeown
Mississauga, ON
October 2012

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Hi Zana,
Just wanted to thank you for the amazing deal on the Artesian Spa I purchased from Factory Hot Tubs.As you know I was a hard sell, did my homework and had shopped for almost 2 years I checked all the competition Arctic spas, hydropool, JACUZZI®, beachcomber and countless others.No other spa manufacturer can compete with ARTESIAN SPAS.Trust me I wet test many, You made the purchase so easy and I saved thousands.Its been about 8 months now since the purchase and I am still with the original water I filled when it arrived and it’s still sparkling clean.So easy to maintain contrary to what I had expected. I suffered a major ski accident and the hydrotherapy aspect of the tub is fantastic. Anyway thanks again, I wish you the best.

Manuel and Nelly Andrade
Oakville, ON
November 2011

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Since purchasing our spa we estimate we are saving at least $300 per month. Before, I used to go to the chiropractor twice a week at $32 per session, plus painkillers to ease the pain in my back. I would strongly recommend a spa for anyone with back or joint problems from Factory Hot Tubs. The staff there are the best, the most informed and helpful. I cannot recommend them enough!

George Morrell
Oakville, ON
August 2011

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We use the spa nightly, right before bedtime, year-round. It’s like going on a mini-vacation in our backyard. The spa is great for whenever we need to unwind from our hectic lives. We get a better night’s sleep and wake up well rested. What a great investment!

Enzo & Diana Barbuto
Woodbridge, ON
November, 2011

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Hi guys,
Just wanted you to know that we are enjoying our new hot tub immensely. We have been in it every night. I suffer from arthritis pain in my knees and hands. The spa has made the pain more bearable. I usually would wake up 3-4 times a night with pain. Now that I am using the tub every night, I sleep like a newborn baby. Bob too, has trouble with his shoulder, and at times experiences a lot of pain there. Since using the spa every night, his shoulder pain seems not be as bad. We absolutely love our spa. The cover is so easy to take on and off with the lifter. The waterfall is so relaxing with the colours changing all the time. Paul and his friend who helped us install the tub were very helpful and friendly. I will surely recommend your spas and company to anyone. The experience in dealing with You and Paul was a very positive experience.

Sincerely,

Bob & Marlene Bowman
St. Catharines, ON
June, 2010

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Dear Factory Hot Tubs,
I live in Pickering and had gone to a couple stores out here. I was not impressed with the hot tubs so my search continued. When I called I had a lot of questions for you. You took the time to answer them plus you told me about the other stores in your area and said to check them. Not too often does a salesman tell you about his competition. You told us to bring our bathing suits so we could actually try the product. We were not able to do that at the other stores. Oakville is a bit of a hike from Pickering I was convinced I had to go. When I got there I was impressed with the hot tubs. The Artesian Spa was far superior to any of the other models I looked at and was similar in price. Plus dealing with you was the most pleasant experience I have ever had dealing with a salesperson. We bought the tub. The delivery ran smoothly the gentleman that delivered the tub were very professional. On Christmas Eve I had some questions so I called. I was happy that you told me to call you back when I was ready to start it up. Where are you going to get this kind of service? The Artesian Spa Company should be very proud to be represented by you. I would like to thank you for my experience of buying my first hot tub. It was worth the drive to Oakville.

Thank You

Craig Howes
Scarborough, ON
December, 2009

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Hey Guys,
Our new tub Arrived 3 weeks ago, right on time, thank you so very much! We had no problem with the installation, your delivery team was very helpful to us. As you know both me and my husband suffer from arthritis and I can’t believe how much of a relief I feel in my hips. Jim says he hasn’t had his joints feel this good in years! The Grand Cayman was certainly the right choice for us! thank you for helping us through the purchasing process your knowledge on all the spas was extremely handy and your patience was greatly appreciated.

We’ve had the neighbors over a few times and they love it as well! Don’t be surprised if you get a visit from Clair and Steve in the near future!

Thanks again for all your help and information and we will be seeing you in the future I’m sure we will need spa accessories in a few months.

Rachel.
Burlington, ON
April, 2009

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Hey,
My Name is Alicia, I’m not sure if you remember me I was in a few weeks back and my husband and I purchased an artesian spa from you, it was the 746B. We are VERY satisfied with the product! when my husband first told me he wanted a hot tub I didn’t understand why, I never thought I would be one to use one but after shopping around for over a year and starting to get excited for one myself I was very impressed with the appearance of your Artesian and then to sit in it and enjoy it is not something I would have ever expected!

Thank you again for all your help! your knowledge of all the products that we had already seen made it very easy to trust you and shop from you! And yes when we have a first BBQ gala we will send you an invite as well.

We wish you the best of luck in the future and look forward to seeing you when we need our spa products.

Alicia and Richard Simpson.
Oakville, ON
July, 2009

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Dear Zana,
I was looking to purchase a hot tub for my family in the fall 2009. When I started shopping around, I had a hard time making up my mind what product I was going to choose. There are a lot of companies out there and I knew that I had to do my homework. I knew that I wanted to have a hot tub that was going to be big enough for my family of four, it was going to have to have lots of jets and price and warranty would have to be competitive with other companies. I originally spoke with Zana over the phone about the Artesian Spas. After speaking with him on the phone, I felt like I had made up my mind. I took a drive out and met with him and had a look at the hot tubs. I was impressed with the look of the hot tub, the quality of the workmanship including how well the hot tub was insulated and to my surprise, Artesian Spas construct one of the most energy efficient hot tubs. I made my purchase the same day. It was delivered quickly and we have enjoyed the benefits almost daily since it was up and running.

I would recommend that anyone who is interested in buying a hot tub, give Zana at Factory Hot Tubs a call.

Thank you

Anngelee G
Mississauga, ON
June, 2009
Factory Hot Tubs Testimonials